Fresh Foods Technician

Work State US-MA-Chelmsford
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Work City
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Regular Full-Time
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This position is responsible for the training and development of customer employees to include but not limited to, adherence to plan-o-grams, building of displays, resets and remodels, design, production and decoration of product.  The incumbent in this position has excellent product knowledge and is viewed within Acosta and by the customer and client as the "expert" in procedures and setup of Fresh Foods and/or Bakery and/or Deli lines.  The incumbent may work and travel independently and visit stores as assigned to ensure customer requirements are met.  In this capacity, the incumbent is the Acosta professional who represents the company in ensuring questions are answered and acts as the lead in training customer associates to become equipped to handle the intricacies of the department.


  • Training and development of customer employees to ensure that a customer team is developed to handle the intricacies of the Fresh Foods and/or Bakery and/or Deli department.
  • Represents the company in professional capacity to ensure that available human resources are properly trained to handle the details of a Fresh Foods department on a day-to-day basis.
  • Travels and visits stores independently to ensure client/customer requirements are met.  Retail travel needs to be scheduled in advance with an agenda outlined for the travel days.  While traveling, each technician will check in frequently with an update.  Formal pre and post communication with the store may be necessary to determine what resources will be needed.  Objectives for each visit will be determined as well as a desired outcome.
  • New store openings/remodels:
    • May assist stores with setting cases to plan-o-grams.
    • May train associates to set cases to plan-o-grams.
    • May train associates on production.
    • May support production to meet store volume needs pre and post opening.
  • New items set ups, tracking and analysis.  Maintenance of plan-o-grams as needed, seasonally and according to business needs.  Maintenance of program manuals and supporting of merchandising tools for specific categories.
  • May develop Catman Reports to include:
    • Store Visits.
    • Monthly category reports that include analysis, seasonal recommendations, deletes, and trends.
    • Annual category review reports.
    • Other reports and analysis as needed.
  • May communicate weekly with merchandisers, store visit recaps to management and introduction of new programs and new items.


  • High school diploma or GED required.
  • Must have three years technical experience of core retail Fresh Foods and/or Bakery and/or Deli operations.
  • Supervisory or lead experience a plus.
  • Must know the details of Fresh Foods and/or Bakery and/or Deli operations.
  • Must possess Fresh Foods and/or Bakery and/or Deli production skills.
  • Must be able to individually and as part of team set up displays and participate in resets and remodels.
  • Must have a valid driver’s license

Acosta Sales & Marketing is an Equal Opportunity Employer



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